New England Law | Boston

Emergency Management Guide


EMERGENCY RESPONSE PROCEDURES


This Emergency Management Guide contains generally recommended emergency responses. Actual emergency responses must address the uniqueness of each situation. Recommendations given may not be appropriate in every circumstance. If under the circumstances the recommendations in this guide might reasonably lead to injury or damage, do not use them.
Please refer to New England Law’s All Hazard Plan and policies for detailed information.
In case of emergency:
Dial 911 or call Security at:
617-422-7287
Emergency Phone Numbers:
Security at 154 Stuart St
617-422-7287
Front Desk at 46 Church St
617-422-7262
Title IX Coordinator
617-422-7401
Boston Police (Area A)
617-343-2400 or 911
Massachusetts State Police
508-820-2121 or 911
Boston Fire Department
617-343-3550 or 911
Boston Emergency Medical Service (EMS)
617-343-1400
Poison Control
617-232-2120
Eversource
800-592-2000 (Electrical)
National Grid
800-548-8000 (Gas)
EMERGENCY RESPONSE PROCEDURES

GENERAL GUIDELINES


In an Emergency Situation, You Should Do the Following:
  • Assess the situation.
  • Address life-threatening issues (first aid, victim safety, physical surroundings, etc.).
  • Call Security immediately at 617-422-7287 or 911.
  • Provide “status” information.
  • Verify/check information.
  • Follow emergency procedures.
  • Warn Faculty, Staff and Students/others, if advised.
  • Refer media to appropriate designee.
  • Definitions to be aware of:
    Evacuation: Safely and efficiently leaving an area of threat or risk, to a designated “safe” location.
    Shelter-in-Place: Taking cover in the location you are currently in; secure your own area. Await further instruction.
Security’s Responsibilities:
  • Verify information and notify Office of the Dean.
  • Seal off high-risk areas and preserve scene.
  • Implement emergency response procedures.
  • Notify Faculty, Staff and Students (depending on situation, students may be notified by faculty).
  • Evacuate Faculty, Staff and Students if necessary.
  • Notify community and local external agencies if necessary.
  • Keep detailed notes of crisis event and complete reports.
  • If necessary, recommend shelter-in-place scenario or closure.
  • Refer media to appropriate designee.
  • Provide Office of the Dean and appropriate parties with the most accurate and up to date information for dissemination through “Timely Warnings.”
GENERAL GUIDELINES

SEVERE WEATHER – CAMPUS CLOSING OR DELAYED OPENINGS


Campus Closing or Delayed Opening:
  • Students, Faculty and Staff are encouraged to check the schools internal website at student.nesl.edu or call the main phone line at 617-451-0010 for weather closings or delays.
  • School closings or delayed openings will also post notices on television channels 4,5,7.
  • The campus community will also be alerted on e2Campus Alert System.
  • Special attention should be noted of all Public Transportation closures as well as postings on the MBTA website.
Earthquake
Earthquakes – With or Without Warnings:
  • Indoors: Get Students, Faculty and Staff under desks/tables or supported doorways and interior hallways.
  • Stay clear of exterior walls, skylights and falling objects.
  • Do not evacuate building unless exits and avenues of egress are safe.
  • Outdoors: Stay in the open, away from objects that may fall, and protect your head.
  • Be aware of fires, downed power lines, aftershocks, and broken utility pipes. Follow instructions from Public Safety Officials.
Flood
Hurricane/Severe Storm/Flooding:
  • Monitor Emergency Alert Systems (radio, alerts, website – student.nesl.edu).
  • When advised, evacuate to designated safe areas.
  • If time permits, remove items from near windows and secure loose objects.
  • Stay indoors during high winds. Stay away from and do not open windows, and keep away from exterior walls and doors.
  • Remain in safe area until warning expires or until Public Safety has issued “all clear” signal.
  • Severe Weather Statement:
  • Monitor Emergency Alert Systems (radio, alerts, website at student.nesl.edu).
  • Bring all persons inside buildings.
  • Close windows and blinds.
  • Review shelter/evacuation procedures and location of safe areas. Basements and enclosed first-floor hallways and rooms are best.
  • Severe Weather
    Shelter In Place:
  • Upon the shelter-in-place alert, Students, Faculty and Staff who are not already indoors should immediately enter the nearest building.
  • If already indoors, remain in place until directed by Security.
  • Faculty members who are conducting class should remain in their classroom.
  • Close all doors and windows, turn off air conditioning or heating units where possible, and wait for further instruction. Stay away from windows and doors.
  • Faculty and Staff should assist in keeping order. Stay inside until informed by emergency personnel that it is safe to go outside.
  • The law school will disseminate information—including the all-clear to exit a building—as soon as it is available through campus alerts, broadcast e-mail, voice mail.
    SEVERE WEATHER – CAMPUS CLOSING OR DELAYED OPENINGS

    BOMB THREATS/FOUND DEVICES


    (For Telephone Calls – USE LANDLINE ONLY)
    Upon Receiving a Message That a Bomb Has Been Planted:
    • Utilize Bomb Threat Information Form (see below).
    • Record Caller ID number/location, if possible. Keep caller on the line for as long as possible and try to determine the reason for the placement of the alleged bomb.
    • Call Security using a phone other than cellular or two-way radio (i.e., regular landline).
    • Make visual check of area.
    • Report suspicious objects to Security.
    If Suspicious Device Is Found:
    • DO NOT TOUCH OR MOVE IT.
    • Secure area, preserve scene, and be aware of the possibility of more bombs.
    • Evacuate area if ordered.
    • Call Security.
    Evacuation Procedures:
    • Leave doors and windows open.
    • Take personal effects that can be hand-carried only.
    • Follow the designated Evacuation Plan.
    • Do not re-enter buildings until declared safe by Security and/or local Police.
    Bomb
    If a Bomb Is Detonated:
    • Remain calm and call Security and/or 911 and provide details and location.
    • Respond to and assist injured persons.
    • Secure area, preserve scene, and be aware of the possibility of more bombs.
    • Calm and steady the evacuated persons.
    Security must have access keys and floor plans available for First Responders.
    IMMEDIATELY CEASE ALL TWO-WAY RADIO AND CELL PHONE USE: DO NOT USE ANY TYPE OF TRANSMITTING DEVICE


    Bomb Threat Checklist


    Use form to collect all available information.
    Time: Date:
    Number/Extension call was received:
    Exact Wording of the Threat:
    Sex of Caller: Age of Caller:
    Length of Call: Race of Caller:
    Questions to Ask
    1. When is the bomb going to explode?
    2. Where is it right now?
    3. What does it look like?
    4. What kind of bomb is it?
    5. What will cause it to explode?
    6. Did you place the bomb?
    7. Why?
    8. What is your address?
    9. What is your name?
    Caller’s Voice
    Accent
    Distant
    Angry
    Clearing Throat
    Calm
    Excited
    Familiar
    Cracking Voice
    Normal
    Raspy
    Ragged
    Deep Breathing
    Crying
    Laughter
    Lisp
    Intoxicated
    Deep
    Loud
    Rapid
    Disguised
    Soft
    Stutter
    Slurred
    Whispered
    Muffled
    Slow
    Nasal
    If Voice is familiar, who did it sound like?
    Background Noises
    Static
    House Noises
    Office Machinery
    Music
    Echoes
    PA System
    Animal Noises
    Voices
    Clear
    Long Distance
    Factory Machinery
    Motor
    Local
    Street Noises
    Other?
    Threat Language
    REPORT CALL IMMEDIATELY
    Call-taker: please fill out YOUR information in the space provided below.
    BOMB THREATS/FOUND DEVICES – BOMB THREAT CHECKLIST

    ACTIVE SHOOTER


    When an ACTIVE SHOOTER Situation Takes Place:
    There are 5 responses to an Active Shooter Situation:
    1. Figure Out what’s going on. Where is the incident taking place? How many shooters, description of the shooter, type of weapons if known.
    2. Call Out, dial 911, give your exact location, describe what is happening, state if there are any injuries.
    3. Get Out safely if possible, have an escape route and plan in mind. Run to a safe location, alert others, call 911, leave your belongings behind, keep your hands visible and follow instructions of Law Enforcement.
    4. Hide Out if you cannot get out. Lock down and stay in place. Go to nearest room or office, call 911. If you cannot speak leave the line open and allow the dispatcher to listen. Close the door, lock if possible. Barricade the door, cover the windows. Silence cell phone, shut off all lights and computers. Spread out in the room if others are in the room. Keep quiet, hide behind cabinets, thick desks, concrete walls. Wait for Law Enforcement before you exit room.
    5. Take Out the shooter. If the shooter enters the room you are in and there is no way to escape, spread out in the room, throw items and improvising weapons at the shooter, yell, distract him/her. Do what it takes to survive. Act as aggressively as possible against him/her. Every Active Shooter situation is different. You must decide what action to undertake to survive.
    CALL 911 WHEN IT IS SAFE TO DO SO.
    When Law Enforcement Officials arrive:
    • Remain calm and follow instructions.
    • Gun Trigger
      Put down any items in your hands.
    • Raise your hands and spread your fingers.
    • Keep hands visible at all times.
    • Avoid quick movements towards officers; do not run at them or hold on to them for safety.
    • Avoid pointing, screaming, or yelling.
    • Do not stop to ask officers for help or for directions when evacuating.
    INFORMATION: Provide to law enforcement:
    • Location of the active shooter.
    • The number of shooters.
    • Physical description of the shooters.
    • Number and type of weapons held by shooters.
    • Number of potential victims at the location.
    ACTIVE SHOOTER

    WEAPONS/SUSPICIOUS MAIL OR PACKAGE


    If You Become Aware of a Weapon on Campus:
    • Call Security immediately.
    • Tell Security who the suspect person is (if known), give a thorough description of the suspect, the location of the suspect and weapon, and if any threats have been made.
    • Keep detailed notes of crisis event for responders.
    • If threatened by a weapon, do not try and disarm him/her. Back away and remain calm.
    Suspicious Mail or Package:
    Be suspicious of any letter or package that:
    • Has any powdery substance on the outside, is unexpected or from someone unfamiliar to you.
    • Has excessive postage. Is handwritten or contains a poorly typed address, incorrect title or just a title with no name, or misspells common words. Is addressed to someone no longer with your organization or is otherwise outdated. Has no return address or one that can’t be verified as legitimate. Is of unusual weight, given its size, or is lopsided or oddly shaped. Has an unusual amount of tape on it. Is marked with restrictive endorsements, such as “Personal” or “Confidential.” Has strange odors or stains, or protruding wires.
    • Don’t open any parcel until verified as safe. If you receive a suspicious letter or package:
      • Call Security immediately.
      • 46 Church Street
        Handle with care. Don’t shake or bump it.
      • Don’t open, smell, touch or taste it.
      • Isolate it immediately.
      • Ensure that all persons who have touched the mail wash their hands with soap and water. Treat it is as suspect. Call local law enforcement authorities.
    WEAPONS/SUSPICIOUS MAIL OR PACKAGE

    POWER OUTAGE


    Loss of Power:
    • For all utility emergencies, notify Security/Facilities at 617-422-7287.
    • Security will notify the appropriate utility company and ascertain an approximate response time.
    • If evacuation of the building is required, exit using the stairways. DO NOT USE ELEVATORS. Seek out persons needing assistance.
    • Turn off and unplug computers and other voltage sensitive equipment.
    • Move cautiously to a lighted area. Exits may be indicated by lighted signs if the emergency power is operating.
    Flooding or Water Break:
    • If flooding occurs, stop using all electrical devices.
    • Notify Security and evacuate the area or building.
    Gas Leak:
    • Cease all operations immediately and evacuate the area as soon as possible, notifying others as you leave.
    • Call Security.
    • Do not switch lights on or off. Do not take time to open windows or close doors.
    • Do not re-enter the building until cleared to do so by the Fire Department, Police or Security.
    People Trapped in Elevator:
    • If you are trapped, use the emergency phone in the elevator or push the alarm button. Or use a wireless phone to call Security at 617-422-7287. Wait for help to arrive. Remain calm.
    • If you discover trapped people, talk to them and try to keep them calm until an officer or other help arrives.
    • Do not attempt to open elevator doors at any time.
    POWER OUTAGE

    SHELTER/EVACUATION PROCEDURES


    Sheltering Instructions:
    • Office of the Dean or Security initiates shelter-in-place procedures.
    • Ensure all appropriate persons are inside buildings or rooms.
    • If possible, account for all persons in your designated area.
    • Secure doors and windows, if possible.
    • Keep all persons away from exposed windows and doors.
    • All persons are to remain in the secured area until “all clear” is declared by emergency personnel.
    Lock
    Evacuation Instructions:
    • Exit Sign
      Evacuation assembly locations have been determined for all buildings: familiarize yourself with evacuation locations (move at least 100 feet from the building).
    • Occupants should use the nearest and safest exit after the order to evacuate has been given. Assist persons with disabilities.
    • Occupants should avoid blocking entrance routes to buildings to allow emergency responders unhindered access.
    • Based on type of emergency – occupants may be instructed to evacuate farther from certain areas; please remain attentive to all emergency communications.
    • Remain calm at all times and follow established procedures for safe evacuation.
    SHELTER/EVACUATION PROCEDURES

    FIRE/FIRE ALARMS/HAZARDOUS MATERIALS


    Fire/Fire Alarms:
    When Fire or Smoke is Detected:
    • Fire
      Pull fire alarm and call Security at 617-422-7287/911.
    • Shut doors, close windows, and turn off lights – if possible.
    • Evacuate to designated “Safe Area.” Assume all alarms – fire, smoke, and carbon monoxide – are real.
    • Everyone MUST evacuate the building when the fire alarm sounds. Do not use elevators.
    • Follow appropriate/safe fire drill routes. Take alternative route if necessary.
    • Evacuate at least 100 feet away from the building. Do not re-enter buildings until declared safe by emergency personnel.
    Hazardous Materials On Campus:
    • Isolate area of spill/leak. Do not attempt to clean.
    • Hazardous Waste
      Call Security immediately. If a transport vehicle is involved, look for the insignia or the chemical codes of the potential health threats and give that information to Public Safety Officials.
    • Follow instructions given by emergency personnel for shelter-in-place or evacuation.
    • If possible, note any characteristics about the material, for example: name, odor, color, physical description.
    • Report any observed injuries or exposure to Security immediately.
    Persons with special needs should dial 617-422-7287 (from a land line) in an emergency situation and identify themselves, their special needs, and their exact location. This will help responders in providing rescue assistance. Faculty/Staff should ensure that persons with special needs are given assistance.
    FIRE/FIRE ALARMS/HAZARDOUS MATERIALS

    MEDICAL EMERGENCIES


    In case of a medical emergency dial 911 or Security at 617-422-7287. The responding external agency would be Boston Emergency Medical Service (EMS) 617-343-1400. Be prepared to give your exact location, a brief description of the emergency. Be prepared to give the dispatch the condition of the patient, if they are experiencing breathing difficulties or bleeding of any kind and answer any questions they may ask when you call. If the individual is pulseless and/or not breathing, Security will respond with the Automated External Defibrillator (AED) and begin to perform CPR if so trained.
    Blood Borne or Bodily Fluid Spills:
    • Isolate the area.
    • Call Security at 617-422-7287.
    • Contact proper department for cleanup.
    • Tend to injured persons, if properly trained. Use proper equipment (gloves, mask).
    Exposed Incident:
    Anyone having an exposure to biological, blood borne or body fluid should vigorously wash the exposed area with soap and water for several minutes. Contact Security. Anyone involved in an exposure incident should seek medical treatment if they have a concern that the exposure may affect their health.
    Medical

    CPR – ADULTS/INFANTS


    CPR – ADULT:
    CPR in Three Simple Steps:
    CALL:
    • Check the victim for unresponsiveness. Tap the shoulder and shout “Are you OK”. If the person is not responsive and not breathing or not breathing normally, call 911 and return to the victim. If possible, bring the phone next to the person and place it on speaker mode. In most locations the emergency dispatcher can assist you with CPR instructions. Security will respond with an AED.
    CPR
    PUMP:
    • If the victim is still not breathing normally, coughing or moving, begin chest compressions. Push down the center of the chest 2 inches 30 times. Pump hard and fast at the rate of 100-120/minute, faster than once per second.
    BLOW:
    • Tilt the head back and lift the chin. Pinch nose and cover the mouth with yours and blow until you see the chest rise. Give 2 breaths. Each breath should take 1 second. Continue with 30 pumps and 2 breaths until help arrives. This ratio is the same for one-person and two-person CPR. In two-person CPR the person pumping the chest stops while the other gives mouth to mouth breathing. A CPR mask should be utilized when available.
    • CPR for children Ages 1-Puberty is similar to CPR for adults. The compression to ventilation ratio is 30:2. If you are alone with the child give 2 minutes of CPR before calling 911.
    CPR FOR INFANTS – Under Age 1:
    • Shout and gently tap the child on the shoulder. If there is no response and not breathing or not breathing normally, position the infant on his or her back. Call 911, then begin CPR.
    • Give 30 gentle chest compressions at the rate of 100-120/minute. Use two or three fingers in the center of the chest just below the nipples. Press down approximately one third the depth of the chest (about 1 and a half inches).
    • If the baby is not breathing or not breathing normally, cover the baby’s mouth and nose with your mouth and give 2 gentle breaths. Each breath should be 1 second long. You should see the baby’s chest rise with each breath.
    MEDICAL EMERGENCIES/CPR – ADULTS/INFANTS